University of Minnesota Office of Classroom Management
Office of Undergraduate Education

Service Level Agreement

The Office of Classroom Management (OCM) is the University-appointed advocate for coordination and management of general purpose classroom space on the Twin Cities campus. As the central point of contact and single point of responsibility for all general purpose classroom issues OCM has negotiated with the University's service provider, Facilities Management, to establish service level expectations.

Please click here to view the service level standards as established by Facilities Management.